How do I find what I want?

Product Tabs

At the top of the page you will find under the search box the product list, On the left hand side, the catagories are shown again with sub-categories when you click on them.

When you click on a category in the product list ie.(LCD tvs) you will then be presented with a list of Sub Categories ie( 40” to 46” LCDs)  and also you will see the full list of items in that main page - the section of the website you are currently viewing will have all the products of that category.The Sub Categories will be presented underneath the main category presented and will help you refine your search of the product that you are shopping for.

When you are viewing a list of products in the main page from the category selected, you will see a photo of the product and the price.There are also two buttons which you will be pesented with;

ADD TO CART: When clicked you will be taken directly too the start of the checkout stage.

MORE INFO: When clicked you will given a more in depth look at the products look and specification.

All products on our website are shown on the basis of price, specifications and availability

Search Box

If you know exactly what you're looking for; you can also use the search function, found at all times on the left of the page, under our logo on the website. To do a search, enter the search words into the box and hit Enter or click Go to see relevant products and pages.You can also use the Advanced Search which is located under the search box for a more detailed search option.This will enable you to refine your search more and find the product that you are looking for through keywords, sort by, category, manufacturer and price.

How are products priced?

Prices

All our prices are including VAT , freight and also PRF ( producer recycling fund) unless otherwise stated. If any extra costs should incur they will clearly be displayed in your shopping cart as well as during the checkout process. There are no hidden costs on Irishlcd.ie and you'll receive a complete overview over all costs before you order. The prices are stated in Euros. We are constantly changing the prices on our products. This can be due to currency fluctuations or new prices from the manufacturers. Changes in price do not have any effect on registered orders.

What are Essential to get and Related products?

Accessories

For most products, there is a list of compatible accessories which can be found in the Esstential to Get. Accessories are items we know go well with the item or which gives you even more functionality. Each product on the website will have this tab and a list of products for you to view which is located by the owerview tab.

Their is also a list of Related Products for you to choose from which again are a list of accesories from all types of manufactors

Where can I get more information on products?

External Links and Reviews

If the product information on our pages does not answer your questions about the product you'll find links to manufacturers website through the More Info button that you can find at the top of the product specification page on the product.

How do I order a product?

Ordering

Completing your order To make it as easy as possible for you as a customer to complete an order with us we have put a lot of focus on making the shopping cart and checkout process as comprehensible as possible. When you click "Buy" on an item, it is placed in your shopping cart which you will be taken to automatically. This is where you choose if you would like to keep on shopping or proceed to checkout. When you are done picking products, you move on from the shopping cart to the checkout process. This is where you will choose delivery address, the preferred method of delivery, method of payment etc. You will also be asked to tick the box that you except the terms and conditions of the website.On completion fo the process you will be given an order number on the printable reciept to which will corespond to the order you placed should you wish to check  up onyour order on the website or by contacting a member of staff on our Live Chat function.

How do i know if an item is in stock when purchasing a product?

Items in Stock

 Every product on our website will state Availibility :

When we have received and registered your order, every item on your order will be allocated (reserved) for you in our system. This way we can guarantee that first come does indeed get served first even if other items on your order should not be ready for dispatch.

If you purchase an item not in stock we will updated you with information on when we expect to receive it back into our warehouse via email.We will keep you informed with an Order Change Confirmation email if the date changes from the supplier.

Changing or Cancelling your order

Sometimes, cancelling an order is necessary. You can do this through your account by entering the order and clicking the "Cancel this order" button. Please note that the order can only be cancelled if it has not yet moved into the picking/packing stage at our warehouse - the actual picking status of the order may not be immediately apparent in your online account page. If you cancel your order and have paid by credit card, the amount reserved will normally be released within 24 hours. Unfortunately you cannot delete individual items from your order through your account, but please contact sales@irishlcd.ie and we will of course see what can be done from our end. If a single item is removed from your order and you paid by credit card, the full amount will remain reserved but only the correct amount will be deducted from your credit card upon the shipping of the items.

How do I return aproduct that I have purchased?

RMA form must be filled out requesting your return.

If you wish to return a product to IrishLCD you must complete an RMA form. An RMA form is a returns request made by you the customer for the return of your purchased product. The RMA form is loctated in the Aftersales section of the website and must be completed and submitted to IrishLCD within seven days on the reciept (delivery date) of goods. From once IrishLCD recieves this form an RMA authorisation code will be sent to you by email athorising the return of your product. When making the product ready for collection the RMA authorisation code email must be attacded too the product clearly and visibly as to be processed on reciept at our warehouse.**NOTE** Any returns made too our warehouse without the RMA authorisation email will be returned to you at your own expense.

What are IrishLCD’s delivery times and policies

They are as follows:

Delivery Guide
At IrishLCD we offer hundreds of products that are usually in stock and can be delivered to your home or business anywhere within the Repulic of Ireland

Delivery Charges
All products or orders over €500 have delivery of the product(s) included in the price displayed, Products or orders which are below €500 will have a €10 handling charge applied per order or products to cover their delivery costs  tandard delivery for all products delivered nationwide in the Repulic of Ireland and aim to deliver goods as soon as possible. For larger TVs 40" and above that require a 2-man delivery we will contact you to arrange a suitable delivery time as to assist the courier. This is usually within 14 working days. This may increase slightly during busy periods.

Where we deliver to
We deliver to any address nationwide within the Repulic of Ireland.

Delivery times
Delivery times for standard delivery is Monday to Friday between the hours of 8am to 6pm.

Keeping you up to speed with your delivery
Your order will be delivered by courier or a 2 man dedicated teams depending on the size of the goods.If for whatever reason the courier cannot provide a 2 man team to deliver your goods you will be required to have someone present should you not be able to assist the courier with your goods. When we dispatch the goods we will send you an email with the relevant information regarding your delivery.

Receiving your delivery
If nobody is in to accept the delivery the courier will not complete the delivery of your products . Please call them directly using the telephone number on undelivered docket which will be left by the courier and arrange for a convenient time for you to have the goods re-delivered.This may incurr a re-delivery charge which is at the couriers discreation to charge and is outside of IrishLCD’s control.

Upon receipt of your order you will be asked to sign for the goods received in good condition. If you are unable to check the contents of the package at that moment in time please sign for the parcel as DAMAGED / UNCHECKED. Failure to do so may affect any damage claims that you make thereafter.

How do I check my Order Status?

Order Status
Firstly you must Login using your IrishLCD  username and password.After you have loged in you must then click on the Order Status Button which is locted at the top of the website with four more buttons under the Logo.

When checking my order on Order Status how will I know what stage it is at?

Order Status Terms Defined: -

Order Status
After you have confirmed your order and the the product is stocked, the order will be processed in our system.

You can follow the progress of your order in your account page.Here is a list of the different stages of an order:

On hold

Your order is being processed in our system. You can still cancel the order.

Confirmed/In process

Your order has been processed in our system. You can still cancel the order.

Cancel Pending

Your cancellation is being processed. It is not possible to amend this.

Cancelled

Your cancellation has been processed. It is not possible to amend this

Rejected

Your order could not be processed for some reason. Please contact customerservice@irishlcd.ie

 Complete

The products are stocked and being packed. It is now not possible to cancel your

Ready for shipping

Picking has now been completed and the order is ready to be shipped. It is now not possible to cancel your order!

Shipped

The order has been shipped from our warehouse with your chosen delivery method.

How do I know what products are in stock and which ones are not?

Each product will indicate too it’s current stock situation and will indicate as to whether it is in or out of stock.

We try to keep the most popular items in stock at all times. Every one of our items are marked with a icon- green symbol In Stock,yellow symbol Limited Stock Availible or red symbol Due Into Stock

Definitions:

 Green symbol(in stock): the product is stocked.
 Yellow symbol(limited stock availible): we have limited amount of stock in the warehouse, but if that stock has sold out more will is on its way but will have Unconfirmed delivery dates until finalised.
 Red symbol(due in stock): we do not have the item in stock and that it is not immediately on its way to us. However, it does not mean that we cannot get it – we are simply waiting for stock indication from the supplier
In other words, we recommend you find a green alternative if the item you were originally after is yellow or red, as the order will then be shipped to you immediately.

When we have received and registered your order, every item on your order will be allocated (reserved) for you in our system and warehouse. This way we can guarantee that first come does indeed get served first even if other items on your order might not be ready for dispatch.

If you purchase an item not in stock we will update you with information on when we expect to receive it back into our warehouse .We will keep you informed with an Order Change Confirmation email if the date changes from the supplier.

What data will IrishLCD collect about me?

Only data required to delivery your order and forward future offers/sales.

Data Protection Act

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). In compliance with Irish law, we are registered with the data protection agency. For your protection, we also use agencies to validate each purchaser really is the legitimate card holder. We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will not pass your e-mail address to other trusted traders unless you agree.

The type of information we will collect about you includes your:
name
address
phone number
email address
We do not hold credit cards details. Ordering online encrypts your details

We will never collect sensitive information about you without your explicit consent.The information we hold will be accurate and up to date. You can check the information that we hold about you if you email us.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, please email us.

How do I contact IrishLCD?

Their are many ways in which to contact us at IrishLCD and to make the process faster for you we have catergorised them to make it easier as follows:

LIVE CHAT: When purchasing a product from IrishLCD or for what ever reason should you require any assitance or information simple click on the Live Chat for immediate assistance.

 CONTACT US: If you wish to contact us for what ever reason then the most efficant way would be through the contact us tab located at the top of the website above the shopping cart beside the about us tab.

EMAIL: Simply Email us at info@irishlcd.ie with your queiry and we will reply the answer to you asap. You can also include your telephone number should your email be that of an urgent nature to which a representative will contact you.

LEAVEFEED BACK: Should you like to leave feed back on your over all experience of your purchase from IrishLCD from purchase to delivery and where you see room for improvments on our site to enhance the over all experience will be greatly appreciated.

BY PHONE: We here at IrishLCD have made every endevour to insure that for what ever reason big or small that you the customer have a means to be able to contact us.Direct contact via the telephone is reserved for serious cases should they arrise and you the customer requieres immediate contact so as to insure that this is possible phone calls to IrishLCD are reserve for customers with a serious situation that requires immediate attention.Should you require to speak to a represntative then email your queiry and telephone number to customerservice@irishlcd.ie and a representative will contact you when they are availible to do so.We thank you for your co-operation with this.

Should I leave Feedback and how do I?

Yes as it helps IrishLCD improve the overall shopping experience for you the customer and it lets you tell us your views?

Here at IrishLCD your opinion and view counts. As a customer we would like to here from you on your overall shopping experience with us, as how better to improve our service without the views and opinions of our valued customers who can provide us with important feedback to help us insure that our products and service are the best they can be.If you wish to leave Feedback you will find the leave feedback tab at the top of the site beside contact us.

Why should I purchase a gift certificate and how do I use it when purchasing a product?

This product is the perfect gift for someone for all occassions.

A Gift Certificate is is the perfect present to give someone when you are unsure of what to get for birthdays, christmas etc.It also gives flexablity too the bearer to choose something that they would like. Rather than them recieving two or three of the same gifts on the day with a gift certificate if they recieve more than one they will be equally gratefull and can use them to purchase something that they would really like or require.

When purchasing a product with a gift certificate you will have the option to imput the gift certificate code that you will have recieved from IrishLCD at the top of step two of the checkout process.the amount will be deducted from the over all price in step 3 and will be displayed on your final recipt.

I have forgotten my password?

Follow these steps to recieving and creating a new password.

If for what ever reason you have forgotten your password or your password is not allowing you to login the first step is to click on ‘Forgotten Password’ login box on the at any stage of browsing the site. After clicking on this you will be asked to to imput your e-mail address to which you will then recieve an automated e-mail with a tempary password which will allow you to access to login. Once logged in click on the order status tab beside warrenties and a toolbar will appear on the left hand side of the site under the search menu. Simple select the change password catagorie which will then allow you to change the tempary password that you have recived to a password of your choice.

How do I login?

You simple go to the login box which is situated at the top of the site on the left hand side and enter your username and password to which you have selected.From once this has been completed and you have clicked the login button then you are logged in.

What is Live Chat and How do I use it?

Live Chat is availible for all customers to use if they  have any queiries or questions and is free to use.

Live Chat is availible to all customers to use and is faster than e-mailling or phoning IrishLcd with quieries or questions.The service is free and easy to use.Live Chat allows you to get in contact with a representative to help you with what ever questions or quieries that you have.

How to use Live Chat is very easy and simple for all. You will find the Live Chat tab or box under the login tab. It will state at the bottom of the tab whether the reps are online (which will be highlighted in green) or offline (which will be highlighted in red). When you see that the reps are online you simple click on the tab anywhere and link box will appear ont the screen.You only need to fill in your name and your seession topic and click where it says “Click here to chat now”. **Note : If you are asked for a screen name then just type in guest” Reps will be available from 9am to 6pm Monday to Friday.**

When indictated on the Live Chat tab that reps are offline then it indicates that the office is closed if after six o’clock or if between 9 am and 6pm that they will be back shortly. If this should accur then we recommend that you email us with your quiery and will will get back to you promptly.

What are Promotion Codes and how do I use them?

IrishLCD will use promotion codes at times of sales and offers and will email them too customers and they will also be avaible for all on our website.

How do I use them.

When you have decided on the products that you wish to purchase you then proceed to view your cart before the checkout process begins. The promotion code box is located just below the keep shopping button. Once you have entered the promotion code and clicked to enter it, it will automatically discount your order by the percentage or amount stated.

What is IrishLCD’s Customer Service Policies

IrishLCD’s aim is to provide every customer with the highest standard of customer service as follows

Here at IrishLCD our aim is to provide every customer with the highest standard of customer service no matter how big or small the quiery/problem our representatives are on your side and will do everything that they can to help you. Our representatives will only give you the correct information with regard to your quiery/problem as our companies etthic is based upon a solid believe that the customer comes first and are our highest priorty. For without building a good relationship and trust with our customers our company can not progress and suceed.Under this basis IrishLCD is committed to it’s customers needs and requirments in everyway. We understand that things can go wrong and will be with you every step of the way to insuring that they are rectified promptly without delay.

Are my details secure when I make purchases on IrishLCD’s website?

Yes your details are 100% secure with IrishLcd as the following will explain;

IrishLCD has done everthing to insure that your information when purchasing from our site is 100% safe and secure.We use 128bit encryption on our site which  protects you from any form of data beening hacked and stolen while purchasing on our site. All transactions will be processed by realex payments for credit and debit cards to which IrishLCD will not hold or ever see your credit/debit card details or retain them anywhere so as to insure that your details can never be mis-used, copied etc. The only information that IrishLCD will retain will be your delivery information which will be stored in accordance with the data protection agency and not shared with any other company under no circumstances. 

How secure is the encryption used by SSL?

It would take significantly longer than the age of the universe to crack a 128-bit key.
SSL uses public-key encryption to exchange a session key between the client and server; this session key is used to encrypt the http transaction (both request and response). Each transaction uses a different session key so that even if someone did manage to decrypt a transaction, that would not mean that they would have found the server's secret key; if they wanted to decrypt another transaction, they'd need to spend as much time and effort on the second transaction as they did on the first.  Of course, they would have first have to have figured out some method of intercepting the transaction data in the first place, which is in itself extremely difficult.  It would be significantly easier to tap your phone, or to intercept your mail to acquire your credit card number than to somehow intercept and decode Internet Data.

Servers and browsers do encryption ranging from a 40-bit secret key to a 128-bit secret key, that is to say '2 to the 40th power' or '2 to the 128th power'.  Many people have heard that 40-bit is insecure and that you need 128-bit to keep your credit card info safe.  They feel that using a 40-bit key is insecure because it's vulnerable to a "brute force" attack (basically trying each of the 2^40 possible keys until you find the one that decrypts the message). This was in fact demonstrated when a French researcher used a network of fast workstations to crack a 40-bit encrypted message in a little over a week.  Of course, even this 'vulnerability' is not really applicable to applications like an online credit card transaction, since the transaction is completed in a few moments.  If a network of fast computers takes a week to crack a 40-bit key, you'd be completed your transaction and long gone before the hacker even got started.

Of course, using a 128-bit key eliminates any problem at all because there are 2^128 instead of 2^40 possible keys.  Using the same method (a networked of fast workstations) to crack a message encrypted with such a key would take significantly longer than the age of the universe using conventional technology.   Remember that 128-bit is not just 'three times' as powerful as 40-bit encryption.  2^128 is 'two times two, times two, times two...' with 128 two's.   That is two, doubled on itself 128 times.  2^40 is already a HUGE number, about a trillion (that's a million, million!).   Therefor 2^128 is that number (a trillion), doubled over and over on itself another 88 times.   Again, it would take significantly longer than the age of the universe to crack a 128-bit key.

Key Size
 
 Possible Key

Combinations
 
2-bit
 2^2
 2x2
 = 4
 
3-bit
 2^3
 2x2x2
 = 8
 
4-bit
 2^4
 2x2x2x2
 = 16
 
5-bit
 2^5
 2x2x2x2x2
 = 32
 
6-bit
 2^6
 2x2x2x2x2x2
 = 64
 
7-bit
 2^7
 2x2x2x2x2x2x2
 = 128
 
8-bit
 2^8
 2x2x2x2x2x2x2x2
 = 256
 
9-bit
 2^9
 2x2x2x2x2x2x2x2x2
 = 512
 
10-bit
 2^10
 2x2x2x2x2x2x2x2x2x2
 = 1024
 
11-bit
 2^11
 2x2x2x2x2x2x2x2x2x2...
 = 2048
 
12-bit
 2^12
 2x2x2x2x2x2x2x2x2x2...
 = 4096
 
16-bit
 2^16
 2x2x2x2x2x2x2x2x2x2...
 = 65536
 
24-bit
 2^24
 2x2x2x2x2x2x2x2x2x2...
 = 16.7 million
 
30-bit
 2^30   
 2x2x2x2x2x2x2x2x2x2...
 = 1 billion
 

 (1,073,741,800)
 
 
40-bit
 2^40   
 2x2x2x2x2x2x2x2x2x2...
 = 1 trillion
 

 1,097,728,000,000
 
 

56-bit 2^56 2x2x2x2x2x2x2x2x2x2....

= 72 thousand quadrillion (71,892,000,000,000,000)

128-bit 2^128 2 multiplied by 2 128 times over.= 339,000,000,000,000,000,000,000,000,000,000,000
   (give or take a couple trillion...)

Doing the math, you can see that using the same method that was used to break 40-bit encryption in a week, it would take about 72 million weeks (about 1.4 million years) to even break '56-bit medium' encryption and significantly longer than the age of the universe to crack a 128-bit key.  Of course the argument is that computers will keep getting faster, about doubling in power every 18 months.  That is true, but even when computers are a million times faster than they are now (about 20 years from now if they double in speed every year), it would then still take about 6 thousand, trillion years, which is about a million times longer than the Earth has been around.  Plus, simply upgrading to 129-bit encryption would take twice as long, and 130-bit would take twice as long again.  As you can see, it's far easier for the encryption to keep well ahead of the technology in this case.  Simply put, 128-bit encryption is totally secure.

Can I have my goods delivered too a different address than my own?

Yes but not for credit or debit card sales as to insure non fraudulant use of your credit or debit card.

Should you wish to have your products delivered to a different address for whatever reason then IrishLCD will accomidate you with your request via any other method of payment to which excludes credit/debit cards to insure non fraudulant use of your cards. With regard to any other method of payment such as postal order, bankers cheque, bank draft or third party/business cheques IrishLCD will accomidate this request. All cheques will take 5 working days to clear before your order will be processed by IrishLCD and you will be required to have your name, address, telephone number and signature on the back of the cheque. All payments as stated should be posted via registerd post and marked account payable only to IrishLCD.

How does IrishLCD’s installation service work?

Details on our installation service are as follows:

IrishLCD’s installers are highly quailified and skilled in their profession. IrishLcd has done extensive research in insuring that our sub-contracted installers will be able to meet the needs of our customers in everyway. Prior to contarcting them we have done customer service checks from their porfollio, inspected their work extensively, background checks on the company to insure legitimace as well as valid an up to date insurance and that all members have up to date quailifications in modern electronics so as to be confident that our customers will recieved a professionally finished installation of their product.  

To have your products installed in your home Their are two ways in which to purchase them.You can select the installation service either by typing Installation service in the search box which is located at the top of the website located under our the IrishLCD logo. At this point you will be presented with the categories for the installation service to which will indicate the size selection for each tv ie. 32” to 42” and will also have the price displayed for the service also.

You can also select to purchase this service while viewing the product to which you intend on purchasing by clicking on the Esstential To Get tab which is located just underneath the product.By clicking on the add button it will add it to your cart for purchasing also you can select to purchase this item if you have forrgotten to do so before entering into the checkout process. Located while viewing your order you will see at the bottom of the page the selection of products and services from the essential to get box. You simple tick the box of the product or service you wish to add to your cart and click on the add selected items button to add these products or services to your cart and proceed to the checkout.

What is IrishLCD’s After Sales Service?

IrishLCD has made every endevour to insure a high standard of after service for its customers to ensure product satisfaction.Should this not be the case then are After Sales Service is provide to our customers on the basis that they follow these guidelines in order for IrishLCD to provide them with the best possible service;

Every customer is required to register their product with the manufacturer in order to insure repair or replacement during the manufacturing warrenty time.Failure to do this will inhibit and request made by you or IrishLCD in getting your product replaced or repaired under warrenty for any manufactoring fault that has occurred.

**Note** If a product that is under manufactoring warrenty is found not to have a manifacturing fault the customer will be liable for any charges for the call out of the technician or the repair of the product.

If at any point a customers product goes faulty and requires to be repair under warrenty, the customer must make first contact with the manufacturer as the product is registered too them.If after the second point of contact with the manufacturer their is no effort made to resolve the issue then IrishLCD will gladly assist you in every way to insure that the situation is resolved in a timely and appropriate manner.

**Note**We will require every customer to take the name of the represenative to which they spoke with and the date and time to which contact was made.Also a brief description of what the represtative had commuicated to you in the conversation as it will speed up our appoach with the manufactorer while acting on your behalf.

In the warrenties section of our website all manufactors contact details are availible should you require them at any time.
Please retain all inportant documentation on your product as IrishLCD can not provide duplicates of any product documentation of any kind such as manuals, warrenties etc.

What is wee (prf) and am I charged for it.How does the collection service for my wee waste work.

Yes every customer is charged for wee which is dependent on the product?

From Saturday 13th Aug 2005, Producer Recycling Fund Contribution (PRFC) will be applied to the retail price of new electrical and electronic goods. These contributions have been approved by the WEEE Register, an independent regulation body authorised by the Minister for the Environment. EU Legislation allow for these ccontributions to be applied for the safe disposal consumer electroinc products.

PRF is being introduced under the 2002 EU Directive on Waste Electrical and Electronic Equipment (WEEE) to fund the recycling and safe disposal of old electrical and electronic equipment - from small electronic items such as camcorders and dvd players through to larger products such as lcd and plasma tv’s. PRFs have been set and agreed according to specific product types and these costs are the same regardless of what brand or from what outlet in the Republic of Ireland an item is purchased.

Civic amenity centres, of which there are approximately 64 located throughout the country, will allow consumers to dispose of all old electronic equipment free of charge. Consumers will be able to exchange their electrical or electronic equipment at the point of delivery on a one-for-one basis when purchasing a similar product. While delivering a new product to a consumers home, then a similar old product can be collected at the same time, provided it is disconnected and does not pose a health and safety issue.

For more information about WEEE and Producer Recycling Fund Contribution please visit www.weeeireland.ie

What are the Environmental Management Costs or Producer Recycling Fund(PRF)?

To ensure the collection, treatment and disposal of all WEEE in a safe manner, the prices of electronic and electrical items will now include a contribution to a producer recycling fund.  Each item will be associated with a product category, e.g. large household appliances, electronic and electrical tools, etc, which will determine the EMC that applies.  All products that incur an EMC, will clearly display the EMC along with the item price both before and after the EMC is applied. 

The following list outlines some of the EMCs that apply to different product categories:

New PRF Charges
 
Category
 Old PRF
 New PRF
 
Large TV over 28"
      €15
 €12
 
Medium TV's 20" - 28"
      €10
 €8
 
Small TV's under 20"
       €5
 €4
 
Camcorders
       €1
 €0
 
DVD Players/Recorders
     €1
 €0.50
 
Videos & Hi Fi Systems
     €1
 €0.50
 
 Home Theatre
     €1
 €0.50
 
IrishLcd is a member of WEEE Register Society of Ireland and in accordance with the distance seller regulations/WEEE society provide the take back service of waste electronic equipment from customers to be disposed of.

How does WEEE work?

Take back is on a one-for-one basis only and the product must be of a similar type or have performed the same function as the new product purchased.  For example if you purchase a hair-dryer we will take back your old hair-dryer free of charge and ensure it is recycled in a safe and responsible manner.  However if you buy a toaster, we will not take back your old television or kettle.

Delivery

Retailers can not charge for collection of WEEE on delivery and must provide this

service when new EEE is delivered to the customer. At least 24 hours notice of deliverymust be given. If the notice is not given, the retailer has to return to provide the collectionservice within 15 days of delivery and give at least 24 hours notice to the householder.

The customer will be notified 24 hours before delivery is made and is requested to have their wee ready for collection on delivery of their new product. Wee waste will not be picked up on delievery should it pose a health and safety issue.

Should your wee waste not be ready for collection at the point of delievery and where you have been given 24 hours notice of delivery  then it will be up to the customer to dispose of the wee at a civic amenity centre or allternatively return it  directly to IrishLCD within 30 days of delivery and reciept of goods.