Terms and Conditions
Lead Times
we can install to any address on main land Ireland. For remote areas e.g. Northern Ireland, there may be an additional installation charge and slightly longer lead-time. You will be informed of any extra charge at the point of booking the service with our call centre. The installation service can be provided either to your home address, to an alternative address or to your place of work.
A signature will be required by you or a person you have nominated at the time the installation is completed. This is to confirm that you are happy with the service and that the installation has been carried out to your satisfaction.
Delivery of service
Installation lead times are calculated in working days - i.e. Monday to Friday inclusive (working days do not include weekends or National Bank Holidays). In case of Bank Holidays please allow an extra 2 working days. From the receipt of your order we will endeavour to deliver your chosen address. Installation to you address maximum of within 10 working days. Installations to remote locations may take longer.
IMPORTANT: we do everything we can to meet the installation time specified in this section, however occasionally installation times may be affected by factors beyond our control and cannot be guaranteed. We will inform you if we become aware of an unexpected delay.
After-sales Service and Guarantees
All our installations are covered by a 12-month guarantee; if a fault occurs with the installation you have received, please contact our customer services team on +35361591342 or email customerservice@irishlcd.ie If you request a revisit by one of our engineers and your product is found to be at fault rather than the installation, you may be charged for the visit.
Texting service: during the course of the installation booking process you will receive 3 text messages to your mobile phone free of charge.
Complaints and Queries: if you are not happy with any aspect of our installation service or if you have any queries or comments relating to your installation, please either e-mail us at enquiries@irishlcd.ie or contact us on +35361591342, or talk to one of our representative now on Live Chat on website.